We had an emergency plumbing situation! OUR kids decided to flush toys down the toilet!! Luckily RYAN H. was close by when he received the call & was there in under 30 minutes and cleared the toys within minutes!! We were embarrassed because of the toy situation & Ryan put us at ease… He has kids and his kids had done the same thing 🙂 Thank you very much! we will definitely refer Ram Plumbing to our friends & family!